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Parlane con me (Let’s talk about it): an e-Service-Learning project

COVID-19 needs to be addressed

Let’s talk about it (“Parlane con me”) is an e-Service-Learning project that aims to help young people who don’t know how to identify their emotional discomfort.
Adolescence is a difficult period in which it can be very helpful to talk to professional figures who can listen and help young people to find a solution to their difficulties. For this reason, a group of students decided to take action in order to inform about the availability of psychological support centers to which one can turn to completely free of charge. The issues addressed were:

Problems related to the Covid-19 emergency:

  • Bullying
  • Anxiety
  • Eating disorders
  • Alcohol abuse
  • Domestic Violence
  • Depression
  • Family problems

Country: Italy

Year: 2020-2021

Institution: LUMSA University of Rome

# of students: 4

Person in charge: Irene Culcasi

Email: i.culcasi@lumsa.it

Interaction with beneficiaries: Virtual

Academic Degree: Undergraduate

Discipline(s): Business communication, marketing and advertising | Psychology | Education

Community Service Area & ODS: Good health and well-being | Reducing inequalities | Quality Education

Brief description

Let’s talk about it is an interdisciplinary (extreme type) e-Service-Learning project carried out by four students from different degree courses: two from primary education sciences and two from business communication, marketing and advertising.

The students set the objective of carrying out an information service for adolescents about free psychological support centers. Thus, they have created a page on Instagram, called “@Parlane con me”, because it is a widely used social media by teens and therefore more effective to reach them. In order to make the project practicable, they decided to focus on a circumscribed area: the city of Rome.

Their service was an Advocacy Service-Learning activity aimed at raising awareness about issues of public interest.
For each issue addressed (bullying, anxiety, eating disorders, alcohol abuse, domestic violence, depression, family problems) the students spent a week developing three social contents and talking with their web community. The three contents were structured in the following order:

  • description of the problem characteristics;
  • description of the problem’s symptoms;
  •  list of centers where to ask for help (with the collaboration of psychologists)

Throughout the project the students had online reflection sessions with faculty. They felt gratified to know that they were doing something for others:

“even if our contribution was small, we know that it is by starting from small things that we can make a difference.

They also put into practice what they learned theoretically during the degree course: creating content, managing a page on social media, making it grow by increasing engagement, creating a homogeneous feed that could capture attention, creating a logo, deepening psychological-educational issues. Besides, they developed soft skills of project management, team-working, communication, listening, negotiation, flexibility and problem-solving.