Mapping of the Service-Learning Experiences in Higher Education across Europe
THE CHALLENGE HAS BEEN ACHIEVED!!
Service-Learning Experiences Shared
Service-Learning experiences shared in different countries
PLACE YOUR S-L EXPERIENCE IN RESPONSE TO COVID-19 ON THE MAP!
Challenge:
At least 50 EXPERIENCES SHARED in 15 different COUNTRIES by 31st December 2022
Experiences collected so far….
Service-Learning Experiences in RESPONSE To COVID-19 Shared
Service-Learning experiences in RESPONSE TO COVID-19 shared in different countries
Service-learning institutionalisation processes in European higher education
Guidelines for the Institutionalization of service-learning in European HE
These guidelines were built upon substantial evidence in different European higher education institutions gathered by the European Observatory of Service-Learning in Higher Education (EOSLHE).
The guidelines can be used to guide service-learning providers throughout the performance processes of institutionalizing service-learning in European higher education, but also may provide a general overview on how to proceed in situations where there are no specific policies that guide the steps to follow.
1. INSTITUTIONAL INVOLVEMENT
To foster service-learning institutionalization, European higher education institutions should:
- Write institutional mission statements focused on citizenship and social responsibility.
- Define clearly short and long-term service-learning institutionalization goals.
- Include the pedagogical approach of service-learning in strategic documents at different levels of university organization.
- Ensure that service-learning is embedded across departments and throughout different levels of an institution’s pronouncements, policies, and practices.
- Facilitate opportunities for the university community to self-organize, promote and develop service-learning in conditions of equity and participation
- Set administrative policies to promote positive institutional side-effects at the university, the local community and society.
2. FUNDS ALLOCATION & FINANCIAL STRATEGIES
To foster service-learning institutionalization, European higher education institutions should:
- Allocate regular, primarily internal, financial strategies to design, implement, manage and evaluate service-learning programs, which could be supplemented and expanded by external funding if needed.
- Foster equality by ensuring that low-income individual students can access service-learning projects.
- Adopt administrative procedures to foster transparency and fairness in the management of the service-learning budget.
- Raise funds from external organizations
- Consider the costs of continuing training for all agents involved, the mapping of service-learning and dissemination processes through in-person and online strategies.
- Establish a system for measuring the social return on investment.
3. COORDINATION UNIT/SUPPORT INFRASTRUCTURE
To foster service-learning institutionalization, European higher education institutions should:
- Establish an office or a coordinating unit across the institution and within schools/faculties/academic centres, with specific staff responsible for service-learning affairs related to the students, teachers and community entities, and for other administrative issues.
- Set up an advisory board of multiple stakeholders to ensure collaborative strategic planning, goal-setting and mutual benefit for all stakeholders.
- Incorporate the voice of the students and external partners in the design of strategies related to service-learning at its different planning levels.
- Encourage and facilitate the assessment and research of student learning outcomes, community partner’s outcomes, and the self-assessment of teachers.
- Promote and support training opportunities, pedagogical aids, resources and connections to the community, as well as access to other international entities related to service-learning.
- Recognize the management and coordination actions of those involved in the different committees, commissions and processes.
4. REWARDS AND RECOGNITION OF STUDENTS & TEACHERS
To foster service-learning institutionalization, European higher education institutions should:
- Provide faculty and students with different forms of incentives for participating in service-learning projects.
- Recognize students’ service-learning work with credits, and with a certificate or other form of recognition (besides credits).
- Incorporate recognition into the faculty evaluation, tenure, and promotion processes.
- Facilitate permanent training fostering faculty knowledge and confidence in service-learning activities.
- Increase permanent faculty opportunities for joining national and international service-learning groups or outreach projects.
- Design incentives for the different stakeholders to participate in service-learning projects.
5. TEACHING PLANNING
To foster service-learning institutionalization, European higher education institutions should:
- Allocate regular, primarily internal, financial strategies to design, implement, manage and evaluate service-learning programs, which could be supplemented and expanded by external funding if needed.
- Foster equality by ensuring that low-income individual students can access service-learning projects.
- Adopt administrative procedures to foster transparency and fairness in the management of the service-learning budget.
- Develop organization bounding and financial and funding strategies with a wider context.
- Consider the costs of continuing training for all agents involved, the mapping of service – learning and dissemination processes through in person and on-line strategies.
- Establish mechanisms to support and develop the measurement of the social return on investment.
6. TEACHING PRINCIPLES
To foster service-learning institutionalization, European higher education institutions should:
- Promote and facilitate service-learning as a central teaching method.
- Enable curricula to promote an active role for students in the identification of community needs for their service;
- Include emotional and cognitive competencies, co-curricular learnings, and transversal competencies;
- Promote interdisciplinary service-learning projects;
- Develop online and international service-learning projects;
- Impregnate service-learning with the ethical principles and values of social justice and education, including the gender perspective and social inclusion.
7. SERVICE-LEARNING RESEARCH
To foster service-learning institutionalization, European higher education institutions should:
- Develop and conduct a collaborative or participatory research agenda built on a partnership with the community which should stay focused on all stakeholders.
- Provide training on service-learning research and making research resources accessible.
- Develop mechanisms for promoting and rewarding engaged research.
- Disseminate service-learning projects and research targeting groups of interest/stakeholders.
8. INSTITUTIONAL ADVERTISING AND SUPPORT
To foster service-learning institutionalization, European higher education institutions should:
- Manage a service-learning web section and an online platform to facilitate the cooperative work between community needs and expertise from all stakeholders, as well as to enable the submission of candidatures/proposals of students and/or teachers.
- Create or develop in conditions of continuous update a database or a catalogue with past/running/future projects or courses.
- Advertise service-learning courses throughout the institution.
- Support the visibility of students’ participation in service-learning projects of all students regardless of their age, class, culture and race.
- Promote the dissemination of Service-Learning throughout the university community, as well as to representative entities, policy makers and administration sectors in Higher education
- Promote the participation of social partners, third sector entities and others, in public events related to service-learning
9. STUDENT SOCIAL JUSTICE LEARNINGS
To foster service-learning institutionalization, European higher education institutions should:
- Promote students’ input in the design, implementation and/or evaluation of service-learning projects.
- Provide students with practical social exercises of participating in policy making processes.
- Engage students in activities involving taking responsibilities, community service, dialogue with peers and reflection.
- Connect to movements in favour of social justice and democratic social change.
- Incorporate consistent critical reflection sustaining longitudinal relationships and addressing structural inequalities.
10. PARTNERSHIPS WITH THE COMMUNITY
To foster service-learning institutionalization, European higher education institutions should:
- Develop sustainable and reciprocal partnerships between higher education institutions and civil society organisations through the implementation of service-learning programmes.
- Mobilize appropriate community agency representatives serving as advocates and ambassadors for institutionalizing service-learning.
- Observe the principles of coexistence and respect diversity in those involved in service-learning
- Work with the community in the design, implementation and evaluation of service-learning projects
- Ensure the inclusion of the diversity of perspectives.
- Establish strategies for the celebration of the learning, the service and the partnership that make service-learning projects possible.
- Relate service-learning projects with the Sustainable Development Goals.
In order to understand the institutionalisation processes of Service-Learning in European higher education institutions, we kindly ask you to complete the following survey. Your contribution is very important.
Download GUIDELINES here
Repository of Service-Learning Experiences

Learn to learn with homework

NEW WAYS OF SENIOR LIFE OF IN MADRID

S-L Experience with Plataforma per la Llengua (Balearic Islands)

The service-learning experience in the bioclimatic design of public spaces in Madrid

Friendly senior living in cities, Madrid case study

Why don’t we talk about eating disorders (DCAs)?

Campaign to promote psychological well-being

“FENIX: Socio-economic reintegration of minors and young adults in conflict with the law.”

“HOPE project – build your future: personal and professional development for Unaccompanied Foreign Minors”

Service-Learning and Social Interventions – engaging in meaningful activities with senior residents

Sub-section Service-Learning and Civic Engagement

Taking care of the Other. Taking care of me

InVuCaR – Intervene in Vulnerability to Empower in Network

Train to Protect

Special Smiles

Train to Save

Shared Value

Community Nutrition Intervention Targeted at Vulnerable Children and Youth

Sharing Managers [Gestores da Partilha]

Promoting SL at the University of Deusto, Spain through Social Participation and Values (SPV)

ASPACE BIZKAIA FILMA

INèDITnet

Educating for sustainable development goals

LEARN PHYSICS AND HAVE FUN

Prácticas curriculares del Grado en Trabajo Social.

Product design and 3D-printing in Health Sciences: an S-L experience in Pediatric Physiotherapy

Viana do Castelo Stucco Arts and Artists

Familly conference in Olomouc region

Social worker at school

Volunteering Centre at UPOL University

Italy-U.S. Mediated Exchange Project

Service-Learning Program for Diversity

Solidarity Classes

Manifesto of 10 Positive Attitudes: an e-Service-Learning project

“Parlane con me” (Let’s talk about it): an e-Service-Learning project

“Gli Stagisti”: an e-Service-Learning project

Ears to the Soul

Self-Identity & Intercultural/intergenerational Learning

Impact of COVID-19 on coping, social cohesion, and civic engagement


IPVC- Inclusive School-Service Learning

Digital educational resources for learning language, reading and maths during COVID-19.

Development of a communication strategy for the prayer initiative Rosary Unites

Inclusive Education, Social Justice and Sport

Practical Research with cooperating Schools – Service Learning in a Viennese school

Interdisciplinary Community Service Learning

Proxecto PEINAS (Pedagoxía Intercultural e Aprendizaxe-Servizo)

Connecting students with the needs of shelter animals through S-L

Learning by educating: Virtual service-learning experience of oral health promotion

Psychological Counselling ”Poradnya”

Learning through the Assumption of Social Responsibility: Social Inequality, Poverty and Housing

Criminology in the Real World

E-MAD: Improving Digital Literacy through Learning-Service and E-Mentoring

Volunteering@WU – Lernen macht Schule

Creating an Asset-map for Veterans of the Joint Forces Operation in Ukraine

Educating with You (EducamosContigo)

Journalism and Citizenship: a Practical Introduction

Service-Learning at “Home for children and youth without parental care”

DO YOU KNOW SDG FOR SOCIAL JUSTICE?

Master Social Economics University of Antwerp ‘Social economy in the city of Antwerp’

Development and evaluation of a Service-Learning project for vulnerable children

Gender and technology: promoting new technological vocations

RESEARCH FELLOWSHIP

SENSE Center for Civic Engagement and Responsible Management Education

Physiotherapy for children with rare diseases

Community Engaged Learning Service

Workshop Series on Service Learning

Transformative Communication and Cultural Efficacy Festival

Limerick Inside Out: Environment and Well-Being

Success cases of entrepreneurial refugee women

Reason and Engage

Social Services in times of crisis

SLEEP AND COVID_19: LET’S GET OUR DREAMS BACK

SUNDAY TOGETHER

I’M LIKE YOU

Father Heart Engaged Learning Festival

Learning Service Responsibility

VUB Chair of Social Entrepreneurship – The Circular Economy Challenge

VUB Social Entrepreneurship Chair

Test reviewing as service-learning

Learning aids for disadvantaged children, adolescents and young refugees in Nuremberg

Against Trafficking and other Human Rights Abuses in prostitution contexts

Learning by educating: Service-learning experience of oral health promotion

Service Learning in the Initial Training of Education Professionals

Community Service Learning in Teacher Education

Loiola Law Clinic: Service-Learning for Social Justice

Federación Injucam Consulting Project

ALEPO SOAP (JABONES DE ALEPO)

Los arrecifes de coral

EcoApS-Educa

Proyecto Norte Joven

Amis Inserción Social Marketing

Lonelyness Solutions for elder people

Support in raising funds for Amis Entity

Working in Positive

Standard Label Bequal

Data Collection on Trafficking in Human Beings

Data Culture in Human Trafficking

UNHCR, lost profits from red cards

MEETING SCIENCE
Good practices

New forms of senior living in Madrid

Service-Learning at Strathmore University, Kenya

Promoting S-L in the UAB through Final Degree Projects

Strategy definition for Caritas labor insertion companies

Large-Scale Community Engagement.

Safe friend is always a trend!

Mothers Unit
Please, share exhaustive information about service-learning good practices in higher education. It is mainly composing of qualitative data in order to share common quality criteria and systematized contents.
S-L Projects
COMMIT – Committing to the social dimension in universities
This project builds on the work of a previous project – ALLUME, http://allume.eucen.eu -which developed three self-evaluation tools to help universities reviewing their internal strategy for the implementation of a comprehensive and coherent Lifelong Learning University approach.
Service-Learning in Higher Education
Service-learning (sometimes referred to as community based or community engaged learning) is an innovative pedagogical approach that integrates meaningful community service or engagement into the curriculum and offers students’ academic credit for the learning that derives from active engagement within the community and work on a real world problem. Reflection and experiential learning strategies underpin the learning process and the service is linked to the academic discipline.
It brings together students, academics and the community whereby all become teaching resources, problem solvers and partners. In addition to enhancing academic and real world learning, the overall purpose of is to instil in students a sense of civic engagement and responsibility and work towards positive social change within society.

Tell me and I forget, teach me and I may remember, involve me and I learn.
Benjamin Franklin
A good service-learning practice is an experience that meets the main characteristics of this methodology:
Integrates meaningful service and meets real needs
The service is linked to the academic curriculum
Reflection is part of the learning process
Community organizations are valued as partners
Students have a strong voice

Who we are
University Service-Learning Association
We are a Spanish association created in 2017 with the purpose of strengthening the collaboration and exchange of experiences of Service-Learning, disseminate educational and social projects based on this methodology, promote research and support the processes of institutionalization of the Service-Learning in the Spanish universities.
Core Team

Pilar Aramburuzabala
Director of the EOSLHE
Autonomous University of Madrid
Bio
She has been working for the past 20 years on Service-Learning with university students. She is the Coordinator of the Service-Learning Program in the Faculty of Teacher Training and Education of the UAM. President of the Association of University Service-Learning and promoter of the European Network of Learning-Service in Higher Education. She is an advisor to the Municipal Office of Service-Learning of the Madrid City Council.

Berta Paz
Deputy Director of the EOSLHE
Universidad de les Illes Balears
Bio
PhD in Education with European Mention, Master in Development Cooperation, Master in Bioethics and Humanization of Assistance. Degree in pedagogy, Degree in Audiovisual Communication. Deputy Director of the UIB Graduate Center.
Currently, she is responsible for the Service-Learning program at UIB, coordinator of the S-L Illes Balears Center and is involved on a R&D project that includes S-L approach.

Marta Alonso
Coordinator of the EOSLHE
S-L (U) Association
Bio
As a coordinator, I am responsible for the implementation of the European Observatory to enhance and disseminate the knowledge of Service-Learning in Higher Education. Master in Management of Non-Profit Entities and BA (Hons) Design and Media Management. Over 15 years of experience working on Social Innovation Projects and Cooperation for Development Projects.

Álvaro Ribeiro
Researcher of the EOSLHE
S-L (U) Association
Bio
Teaching, researching, and producing in the field of organizational studies, his theoretical and/or empirical work aims at the advancement of knowledge about educational organizations, organizing, and the informal contexts in which such organizations operate. Under cooperation protocols between universities and Portuguese and EU youth work agencies, he has been actively participating in research tasks and representing the Portuguese team in international partner meetings, especially in terms of multi-metaphoric research projects. He has been focused in research-based analysis and monitoring (of the European Solidarity Corps), approaches to participation and citizenship education and learning, competence development and capacity building, strategies and practices for organizational development, and learning of organizations and networks in the European youth sector.